We are currently experiencing a high amount of call volume. Please send all inquiries to [email protected] including your name, phone number and email address. A customer support specialist will get back to you within the next 24 business hours. Important advisory! Lantus is currently on back order at this time. ETA to be announced.
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To order by phone (toll free: 1-888-557-0340), simply call and speak directly to one of our patient specialists. Our friendly staff will review your order details directly with you and arrange for you to send your prescription to us.
To order by fax, print and fill out our Medication Order Form, and then fax it along with a copy of your prescriptions to our toll free fax number: 1-888-552-4019.
Note – if your prescription is not on file when we process your prescription order, our staff will contact you directly to ensure that you send it to us.
Some medications are prescribed by your doctor with multiple fills. If we still have some refills left on file from your previous prescriptions, you are able to create your order online and submit it to us without sending a copy of your prescription. To do this, go to the refills page, and login with the account details you used to first create your account. Once you login, you will be able to place a refill by going to the ‘Re-Order Products’ link on your account profile page. From there, just select the medication and proceed through the checkout process as you did when you first created your order.
If you have any questions or would like to speak to a Pharmacist from our contracted Pharmacy department, please do not hesitate to give us a call at our toll free number: 1-888-557-0340.