Archives: FAQ

Our contracted pharmacies do not ship narcotic and controlled substances such as tranquilizers or opiate-containing medications. HoneyBee Pharmacy reserves the right to refuse to accept orders for medications where there is a concern for potential abuse.

A generic medication is a medication which is manufactured by a company which was not the innovator. Due to expired patents on certain medications, other manufacturers are allowed to produce and sell the generic equivalent medication at a lower, more competitive price. A generic medication is bio-equivalent, meaning it contains the equivalent active ingredient, to the brand name medication. Due to strict regulations for the generic drug industry, these drugs must provide the same therapeutic effect as the brand name medication. However, there may be some variation to the size, shape and color of the medication.

A generic equivalent medication may different from the brand name medication due to size, shape, color or any additional fillers. If you have any additional inquiries, you may speak to our Pharmacist.

If you are used to brand name medications and have ordered a generic through us, the pills dispensed by our contracted pharmacies will look different. As stated above, generics do not look the same as brand name products, even though they contain similar active ingredient(s) and work in a similar way.

If you have ordered the brand name medication and see variance from the brand name medication you have purchased locally do not be alarmed. Brand name medication sometimes varies in appearance and name from country to country. In different countries manufacturers will often use different trade names and under international licensing agreements, a different manufacturer may be responsible for the distribution of a brand name medication.

If you have ordered a generic medication and see variance from the generic medication you purchased locally please be aware that generic medications manufactured by different companies will have different appearances.

Due to the ever changing market our contracted pharmacies might not have all medications available for sale. If you cannot find the medication that you are looking for, a request to source your medication can be done through our Product And Pricing team. It may take 5-7 business days to receive a response from our vendors. In order to submit a request to our vendors regarding your medications, a basic profile is required to be created.  Keep in mind, we do not carry narcotics or controlled substances.

Absolutely! We have taken every precaution to ensure each and every transaction is safe and secure. Our website utilizes industry-standard security measures, including SSL (Secure Sockets Layer). All account information submitted to us is safely isolated from unauthorized access.

We ship to all over the USA including Alaska and Hawaii.SHIPPING FEES – ALL NON INSULIN MEDICATIONS SHIP AT $14.99 USD AND FOR ALL INSULIN MEDICATIONS IS $29.99 USD

As long as you have provided a correct United States delivery address, if your order does not arrive within our 2-4 week shipping time frame, we will ensure our contracted pharmacy re-ships your order. If you do not wish to have the medication(s) re-shipped we will apply a credit for the full amount of your purchase. The choice is entirely up to you!

Unfortunately, no. Due to legal requirements our contracted pharmacies are unable to accept the return of prescription medications even if the package is still sealed. If for any reason, you are dissatisfied with your medication(s) please contact our toll-free number or initiate a chat with a customer care representative so we can take care of your concerns.

At this time we do not have arrangements with health insurance companies or prescription benefit management companies (PBMs) for prescription drug coverage. However, we are able to provide customers with medical expense reports to make insurance claims.

Although Honeybee Pharmacy is not affiliated to CIPA nor Pharmacychecker approved due to the variety of medications that we are currently offering. However, please be advised, should you have current pricing of the competitor companies approved by these platforms we will price match their pricing.